📞 Contact Us – We're Here to Help!
Whether you have questions about a product, need help with an order, or want to request a quote for bulk purchases — the team at Shanghai Hardware is ready to assist you.
🏪 Store Location
Shanghai Hardware
📍 Gawshala Bazaar, Bannu City, Khyber Pakhtunkhwa (KPK), Pakistan
📱 Phone & WhatsApp
📞 +92 331 9225925
Feel free to call or message us during business hours for quick support.
FREQUENTLY ASKED QUESTIONS
✅ Yes. We make every effort to ensure that the product images displayed on our website are accurate and up to date. You will receive the exact item as shown in the pictures, along with all listed specifications. If there is ever a variation due to manufacturer updates, we will mention it in the product description.
🧾 You can view and download your sales receipt from your account dashboard. Once your order is placed, you’ll also receive a digital invoice via email. If you didn’t receive one, feel free to contact us at +92 331 9225925 and we’ll send it to you.
🔁 To return an item, simply contact our customer service team within the return window. Returns are accepted for products that are damaged, defective, or incorrect. Call or WhatsApp us at +92 331 9225925 or use our Contact Us page to start the return process.
You can read our full Returns & Refunds Policy here.
🔄 Yes. We regularly restock our inventory based on customer demand. If a product is currently out of stock, you can use the “Notify Me” feature (if available) on the product page or contact us directly to find out the estimated restocking time.
📦 We ship orders all over Pakistan. Whether you're in a major city or a remote town, we’ll do our best to deliver your tools and hardware right to your doorstep. Please ensure your shipping details are accurate during checkout to avoid any delays.